Effective Date: May 2025
Welcome to LFE Wellness Travel (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [www.lfewellness-travel.co.uk] and use our travel services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Full name, email address, phone number, mailing address, and date of birth.
- Travel Information: Passport details, travel preferences, itinerary details, emergency contact information.
- Payment Information: Credit/debit card details, billing address (processed securely via third-party payment providers).
- Technical Data: IP address, browser type, device information, cookies, and usage data.
2. How We Use Your Information
We use your information to:
- Process bookings and deliver travel services
- Communicate with you about your itinerary or inquiries
- Provide customer support and respond to queries
- Improve our website and personalise your experience
- Send newsletters or promotional content (only if you opt in)
3. Sharing Your Information
We may share your personal information with:
- Travel service providers (e.g., airlines, hotels, tour operators) to fulfill bookings
- Third-party tools (e.g., booking engines, payment processors) under strict confidentiality agreements
- Legal authorities when required by law or to protect our legal rights
We do not sell or rent your personal data to any third parties.
4. Cookies and Tracking
Our website uses cookies to improve user experience, analyse traffic, and personalise content. You can disable cookies in your browser settings at any time.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time (where applicable)
- Lodge a complaint with a data protection authority
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this policy occasionally. Updates will be posted on this page with a new effective date.
9. Contact Us
If you have any questions or concerns, contact us at:
LFE Wellness Travel
Email: louise@lfewellness-travel.co.uk
Phone: 07415 806 933